Qatar Airways issues guidelines for passengers affected by flight disruptors
Qatar Airways issues guidelines for passengers affected by flight disruptors

Doha: Qatar Airways has announced updated refund and rebooking policies for passengers affected by ongoing flight disruptions. Customers with confirmed bookings for travel between February 28 and June 15, 2026, are now eligible for full refunds or date changes.


Policy Details:

·         Automatic Processing: If you cannot retrieve your booking online, your refund is already being processed automatically.

·         Manual Requests: If your booking is still accessible, you may opt for a full refund or a date change. Note that add-ons (like extra baggage or seat selection) will be processed separately.

·         Travel Extension: Passengers wishing to reschedule can move their travel dates to any period up to October 31, 2026, on Qatar Airways-operated flights, subject to availability.

Refund Logistics: Refunds will be issued to the original payment method within 28 working days. Passengers can monitor their request status using the "Track a refund" tool on the airline's official website.

Important Note for Third-Party Bookings: If your ticket was purchased through a travel agent or a third-party website, you must contact them directly to initiate the refund or change process.

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